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Disclaimer

San Jose Water (SJW) tariffs are transmitted solely for background information. Because SJW files revisions of its tariffs with the California Public Utilities Commission (CPUC), readers should contact SJW if they have reason to question whether a particular tariff is current. The information shown herein is believed by SJW to be an accurate representation but it does not take the place of the official and effective tariffs on file with the CPUC.

Tariff and Table of Contents

See effective rates.

Preliminary Statement and Maps

Download current Preliminary Statement here.

Download Service Area Locator Map here.

Contracts and Deviations

Customers receiving service or those who have special contracts at rates or under conditions not specified in the current tariffs. Check out Contracts and Deviations.

Rules

These are the rules all utilities are required to operate under as directed by the CPUC.

Definitions                  
Description of Service
Application for Service
Contracts
Special Information Required on Forms
Establishment and Re-establishment of Credit
Deposits
Notices
Rendering and Payment of Bills
Disputed Bills
Discontinuance and Restoration of Service
Information Available to Public
Temporary Service
Continuity of Service
Water Shortage Contingency Plan
Main Extensions
Service Connections, Meters, and Customer's Facilities
Standards for Measurement of Service
Meter Tests and Adjustment of Bills for Meter Error
Service to Separate Premises and Multiple Units, and Resale of Water
Water Conservation
Military Family Relief Program
Customer Information Sharing

 

Forms

Explanations and samples of forms you may encounter as part of your water service

Application for Water Service - (New, On, Off, In, Out, and Change)
Portable Meter Deposit
Portable Meter Customer - Terms
Bill Form
Service Termination Notice (10-Day Notice)
Final Notice (Individually Metered Customers)
Final Notice (Individually Metered Customers with a Return Check)
Closing Bill
15-Day Tenant Notice (Master Metered Customers)
Electronic Bill Form
Main Extension Contract B Rule - Individual Utility Install
Main Extension Contract B Rule - Individual Applicant Install
Main Extension Distribution Plant Meet GO103A
Main Extension Distribution Plant Exceed GO103
Main Extension Special Facilities Fire Flow Meet GO103A
Main Extension Special Facilities Fire Flow Exceed GO103A
Main Extension Distribution Plant Fire Flow Meet GO103A
Main Extension Distribution Plant Fire Flow Exceed GO103A
Main Extension Fire Flow Subdivider Install Utility Oversizing
Main Extension Contract C Rule- Installation of Water Facilities
Uniform Fire Hydrant Service Agreement
New Business Cash Receipt Form
Relocation of Water Facilities Agreement
Relocation or Resizing of Water Service Only, 3 Inch & Smaller
Fire Main Extension, Hydrant and/or Private Fire Protection Service
Water Facilities Construction Contract
Relocation of Water Meter not requiring the removal of the Existing Service nor the Addition of a New Service
New Service to Existing Served Property including, if needed, Relocation of Existing Water Facilities
Questionnaire for Domestic Service
Customer Assistance Program (CAP)
Confidentiality and Non-Disclosure Agreement